Mission Statement

vision of imago

to provide an outstanding environment for all of our customers

mission of imago

to offer an unrivalled hospitality service

Our values:

• We are focussed on our customers needs
• We are inspirational in our approach and generate brilliant ideas with our customers
• We embrace change and create opportunities to improve
• Our people have energy and celebrate high performance
• Our passion for excellence brings out the very best in everyone

imago is committed to:

• Meeting the requirements of the Quality Management System ISO 9001:2000
• Working with the Investors in People Framework

Quality Promise

imago is committed to the continual improvement of our employees and our business practices through the use of quality management principles. Customer and staff feedback, our partnership with suppliers and other interested parties will show the measure of our continual improvement.

Malcolm Brown

Chief Executive of imago at Loughborough Ltd Director of imago Services

April 2007