imago at Loughborough Delegate information

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Additional catering facilities

In addition to the catered meals provided there are a number of retail outlets on site. These include Herbies Bar and food outlet, the Linford Restaurant, Martin Hall Bistro, the Net Café, the Hub Café and Langdons Coffee Shop. The opening hours of these facilities vary during the summer months and further details are available from the imago Sales Office.

Bars (Ex Student Union Bars)

Herbies, our public bar, imaintains usual pub hours during peak times but will alter opening times to suit demand. Please always check in advance of your event for opening hours. Other bars within campus can be open with prior arrangement and extension for late bars an be applied for via the Conference Organiser. Please discuss these requests with your Event Co-ordinator whilst planning your event. They will gladly assist in the application by helping with the detail. All our bars maintain student prices throughout the year.

Bedroom standards

Bedrooms, bathrooms and kitchenettes will be cleaned on a daily basis. All bedrooms are supplied with towels and basic toiletries. Tea/coffee making facilities are provided in ensuite rooms and in the kitchenettes for standard rooms. Delegates are advised to bring adapters if required as not all rooms have shaving points. Should you require alternative arrangements please contact the imago Sales Office prior to arrival.

Car parking

There is ample car parking on the imago site to which access is controlled by security barriers. You should enter and exit the site from the Epinal Way entrance. A Security Officer will issue you with a windscreen identification tag and a barrier card to enable exit. Please do not leave this card in your car. At the Epinal way entrance please use the lane marked visitors. All visitors must conform to the Highway Code, please follow all guidelines issued and use suggested routes and car parks allocated and at all time conform to the speed restriction of 15mph. Always park in a proper bay as improperly parked vehicles will be clamped.

Check in and check out

Bedrooms are available from 3.00pm on the day of arrival and must be vacated by 9.30am on the day of departure unless by prior arrangement. Where possible a locked luggage store will be provided if necessary.

Coaches

Coaches can only be brought onto the site by special arrangement with the imago Sales Office.

Dietary requirements

We are happy to accommodate special diets provided you give advanced notice. Please ensure that your conference organiser is fully aware of your requirements.

Fax/phone

A fax facility is available from the imago Sales Office for which nominal fees are charged and we are able to take phone messages for organisers or delegates. Alternatively if you anticipate a high demand for either of these then we can normally identify a suitable location for a satellite office where a phone and/or fax line can be made available, line rental is charged at £20.00 per day + VAT and calls made. Phone/fax lines may be installed at extra cost in certain meeting rooms.

Fire procedures

All visiting organisers and delegates must make themselves aware of the Fire Procedure notices, which are located throughout the Loughborough site. These notices contain information as to the action to be taken in the event of discovering a fire, hearing the fire alarm sounders and with regards to the designated areas of assembly after evacuating a building.

Insurance

The University has insurance cover, including fire insurance, which extends to cover loss, damage, or injury suffered by conference visitors in the event of legal liability being attributed to the University or its employees. These insurances are held with Royal & Sun Alliance Insurance Group. Therefore, there is no cover to protect visitor’s property other than as underlined above. Conference organisers and attendees are advised to carry their own insurance.

Liability

imago is unable to accept liability for loss or damage occurring to any property or motor vehicle left, deposited, or parked on site.

Local facilities

On site you will find banks, bars, shops, launderettes, opticians, dentists, doctors, a chapel and extensive sport and leisure facilities. The Food Box and the Union Shop sell a variety of food, snacks, drinks, stationery, magazines and newspapers. Loughborough town centre, which has many more facilities, within easy walking distance. There is also a shuttle bus service, which picks up from several stops on site every 30 minutes and stops in town.

Lost property

Any enquiries regarding lost property should be made with the imago Sales Office who will endeavor to locate the property in question. Prepayment for postage must first be received in order for any items to be returned

Walk-In Centre

The nearest NHS Walk-In Centre is at Pinfold Gate Loughborough.

Pets

With the exception of guide dogs, no pets are allowed onsite.

Smoking

Smoking is prohibited within all imago facilities with the exception of bar areas where food is not served.

Sports facilities

The extensive on site sport and leisure facilities can be booked for either for individual usage or for block bookings. Event organisers – please discuss your specific sports facility needs at the earliest opportunity with your designated imago event coordinator. They will happy to help you make the most of your special event. Click for more details on sports facilities.

Taxis

Local taxi firms include

• ABC - 01509 611771
• A2B Taxis - 01509 236444
• Ace Taxis - 01509 215500/215656
• A1 Taxis - 01509 233334
• Colin's Taxis - 01509 211647
• Charnwood Taxis - 01509 504488
• Park Taxis - 01509 212222
• SJ Taxis - 01509 212555

Please do no hesitate to contact us if you have further queries.

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